Terms & Conditions

1. Acceptance of Terms

By accessing or using the UNITWIST website (unitwist.co.za), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.

2. About UNITWIST

UNITWIST (Pty) Ltd is a South African manufacturer and distributor of push-fit and compression plumbing systems. Our products are distributed through registered stockists across South Africa.

3. Use of This Website

You agree to use this website only for lawful purposes and in a way that does not:

• Infringe the rights of any third party
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the website or its related systems
• Engage in any conduct that disrupts or damages the website or its functionality

4. Product Information

We make every effort to ensure that product information, specifications, and availability displayed on this website are accurate. However, we reserve the right to correct any errors and to change or update information at any time without prior notice. Product images are for illustrative purposes only.

5. Warranties

UNITWIST products are backed by our 25-year system guarantee when installed in accordance with UNITWIST installation guidelines and specifications. Warranty terms are subject to the conditions set out in our Warranty Information page. Warranties do not cover misuse, incorrect installation, or damage caused by external factors.

6. Intellectual Property

All content on this website — including text, images, logos, product designs, and graphics — is the property of UNITWIST (Pty) Ltd and is protected by applicable South African and international intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

7. Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only. UNITWIST has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

8. Limitation of Liability

To the fullest extent permitted by law, UNITWIST shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of this website or reliance on any information contained herein. Our total liability in any circumstances shall not exceed the amount paid by you for the relevant product or service.

9. Plumber & Retail Portal Accounts

If you register for a plumber or retail partner account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

10. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the jurisdiction of the South African courts.

11. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

12. Contact Us

For any questions about these Terms and Conditions, please contact us at: